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How To: Transfer a call - 3 different ways to Transfer.

1 year 8 months ago - 1 year 8 months ago #18 by James
Summary: This tutorial will guide you through how to transfer a call in TricomVoIP

Option 1: Transfer via "My Status"

• When a call is incoming/outgoing - the "My Status" window will have a handy Transfer button



• Once the transfer button is clicked, the menu in the image below will pop up



• You don’t need to click in the search box you can just start typing a name or extension number and the list will filter and select the first extension like so.



• Now If I click Transfer or hit the “Enter” key it will complete the transfer.


Option 2: Transfer via "Caller ID Popup"

• When a call is incoming - the "Caller ID" Popup has have a handy Transfer button




• When the transfer button is clicked, the same menu mentioned before will pop up



• Once again, you don’t need to click in the search box you can just start typing a name or extension number and the list will filter and select the first extension like so.



• Now If I click Transfer or hit the “Enter” key it will complete the transfer.

Option 3: Transfer via "Status" window by right clicking an extension